Privacy Policy

Effective Date: October 16, 2025
Last Updated: October 16, 2025

Who We Are

Drum Marketing, formerly known as Tympanum Consulting LLC, is a healthcare-focused marketing agency based in Texas. We provide marketing consulting, digital education, and creative services for healthcare practices and telehealth providers.

Our website address is https://jointelev8.com
, and our educational platform, Telev8, operates at https://telev8.com
(or corresponding subdomains).

Collectively referred to as “we,” “our,” or “us.”

Information We Collect

1. Information You Provide Directly

We collect personal information when you:

Fill out a form (e.g., waitlist, contact, intake, or subscription forms)

Purchase a digital product or service

Subscribe to our newsletter or email updates

Communicate with us via email or chat

This may include your name, business name, email address, phone number, billing address, payment information, and any optional details you choose to share.

2. Automatically Collected Data

We automatically collect certain information when you visit our websites, including:

Your IP address and browser type

Pages visited, time spent on site, and referral sources

Device information (e.g., operating system, screen resolution)

Cookie and tracking data for analytics and marketing

This helps us improve site performance, user experience, and advertising relevance.

Cookies

We use cookies and similar tracking technologies to:

Remember your login or preferences

Analyze website traffic and performance

Personalize marketing messages and ads

You can disable cookies in your browser settings, but some site functions may not work properly.

If you leave a comment or log into your account, cookies may also store basic user information as outlined in the WordPress policy.

How We Use Your Information

We use your information to:

Provide and manage your account, membership, or order
Deliver marketing materials, newsletters, and educational content
Respond to inquiries or support requests
Improve our products, user experience, and marketing campaigns
Comply with legal obligations
We do not sell or rent your data to any third parties.

Third-Party Services

We use trusted third-party platforms to operate our business. These services may collect or process your information according to their own privacy policies.
These may include:

Softr (membership and portal management)
Stripe (payment processing)
Airtable (data and CRM management)
MailerLite or Constant Contact (email marketing)
Google Analytics (site analytics)
Meta Business Tools / Pixel (advertising tracking)

Each of these services implements its own security measures and complies with relevant privacy laws (such as GDPR or CCPA where applicable).

Embedded Content From Other Websites

Articles, videos, or resources on our site may include embedded content (e.g., YouTube videos, Instagram posts). Embedded content behaves as if you visited the other website directly.
These external sites may collect data, use cookies, or track your interactions based on their own privacy policies.

How Long We Retain Your Data

We retain personal data only as long as needed to provide services, comply with legal obligations, or resolve disputes.

Comments and metadata: retained indefinitely

Account data: retained while active or as legally required

Marketing data: retained until you unsubscribe or request deletion

Your Rights

You have the right to:

Request access to the personal data we hold about you
Request corrections or updates to your information
Request deletion of your data (except where retention is legally required)
Withdraw consent to marketing communications

To exercise any of these rights, contact us at hello@jointelev8.com
.

Data Security

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, misuse, or disclosure. While we follow best practices, no online transmission is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not directed toward children under 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us to remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on this page with the updated effective date.

Contact Us

For privacy-related questions or data requests, contact us at:
📧 marketing@jointelev8.com

📍 Drum Marketing, Texas, USA